Article Writing Homework Help

Hi, need to submit a 2500 words paper on the topic Hilton Hotel Room Division Operation. Guest availability depends so much on the front office and housekeeping operations, which are sub-branches of Room division operation. Therefore, Rooms division operation proves to be a very vital branch of the hotel business and the hospitality industry.

This article details an account and analysis of the Hilton hotel room division operation. Since different organizations operate differently, the Hilton Hotels and resort have the Rooms division operations fall under Hilton reservations and customer care (HRCC). The front office and housekeeping services are rendered by a team of experienced personnel. The business operates 24hour and services are offered in multiple languages.

The government has set rules and regulations to ensure proper functionality of the hotel industry. Each hotel, Motel or inn adheres to these set rules in order to meet the required business ethical standards. The regulatory requirements are meant to protect the customers, the task force and the owners of the business. Part of the legislation that governs any hotel business is as follows.

This was formerly the Disability discrimination act. The act was amended to Equality act 2010 for simplicity and easy identification. Equality act 2010 ensures protection and legal rights for people with disabilities. Equality act 2010 is the law that bans the unfair treatment of people and helps realize equal opportunities at workplaces and the society at large.

The Hiltons, in adhering to the Equality act 2010, has an equal opportunities policy which allows zero discrimination. In addition, they have in place an age discrimination legislation which takes care of age. The director of Employee relations reports that the youngest employee is 18 years while the oldest is 89 years old.