Article Writing Homework Help

You will prepare and submit a term paper on Employee Feedback Questionaire. Your paper should be a minimum of 500 words in length. Health Information Administration Linking Leadership Style to Staff Satisfaction and Motivation in a Healthcare Organization: A Qualitative and Quantitative Research

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Health Information Administration 2

Problem Statement

In the past, the workforce is regarded as merely a regular contributor in the services and goods production. The research conducted from 1924-1932 by Elton Mayo, known as the Hawthorne Studies, revolutionized this way of thinking about the workforce. Per the study, behavior and performance of employees is liked to attitude, and employees are not motivated solely by salaries (Dickson, 1973). Due to this, recommendations on how to improve the working relationship of supervisors with their employees need to be formulated. A research needs to be conducted to determine the specific administrative areas that need improvement.

Objectives

The main purpose of this research is to gauge the overall relationship of a supervised practicum class with their immediate supervisor. This will be linked to the general view of the class regarding staff morale and their satisfaction and motivation in the work environment. The secondary purpose of this research is to describe the leadership style of the immediate supervisor, recognize the strengths and weaknesses, and recommend possible solutions in areas that need improvement.

Methodology

The research design for this study employed both qualitative and quantitative survey method. The questions were qualitative in nature and the quantitative aspect is on the number of positive, negative, and neutral responses gathered, which gauged the overall strength of the opinion and aided in formulating insights. The target population of this study included a practicum class at Hillcrest Medical Center. The sample size included all 23 members of the target population. The participation rate is 100%.

Health Information Administration 3

Data Analysis

With the high level of positive responses from the respondents, it can be inferred that the class is highly motivated and satisfied with their working environment and working relationship with their immediate supervisor. A comparison of these results to Maslow’s hierarchy of needs theory provides some interesting insights into how their immediate supervisor attended to these needs and how the class ranked the supervisor’s methods. The need for self-actualization, self-esteem, sense of belongingness, and security (Dickson, 1973) were all provided by the immediate supervisor. This insight was formulated based on the generally high level of positive responses from the class, even with the generally lower than average responses regarding the supervisor’s ability to respond to work-related concerns and queries in a timely manner. The supervisor’s lack of extra time to attend to the class’ concerns immediately did not prevent the class from regarding the supervisor as a professionally intelligent person who is very able to meet the responsibilities that go with the job.

Recommendations

The only questions that got a score of less than 90% are those pertaining to the supervisor’s ability to respond to the class’ concerns in a timely manner. Still, the percentage of positive responses is 80% above and this is a more than passable evaluation. However, two recommendations were formulated. First, an assistant supervisor can be assigned to assist in the more hands-on areas of the job like constant communication with the staff and regular direct supervision on sensitive tasks. This will definitely lessen the “after-work” issues that may arise. Second, specific (administrative) tasks may be delegated to each class participant. This will not only inspire teamwork, but will also, in a way, teach the participants some of the administrative aspects of the work.

Dickson, W. J. (1973). The encyclopedia of management (2nd ed.). New York: Van Nostrand

Reinhold.