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Business Adoption of the Microsoft Teams Case Discussion

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Please refer to the following case study that discusses the Microsoft Teams roll-out at Global Consulting Firm Accenture:

https://www.accenture.com/hk-en/case-studies/about/changing-minds-accelerating-adoption (Links to an external site.)

Since MSFT Teams was not discussed directly in the book, here is a blog post that describes how Teams and Sharepoint work together for your reference. 

https://www.unifysquare.com/blog/the-best-way-to-use-sharepoint-and-teams-the-dynamic-document-duo/ (Links to an external site.)

Please discuss the following:

What were the key success factors in Accenture’s adoption of Microsoft Teams?

In the context of the five component framework mentioned in the textbook (Kroenke-Boyle), which framework components do you think are the most important in the ongoing success of Microsoft Teams at Accenture?

Do you see collaboration software like Teams ever being a substitute for e-mail?