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Develop 2 options for delivery of human resource services that will comply with legislative requirements,

organisational policies and business goals (Some possible options to support the organisation’s strategic goals for the future, are listed below)

·       Training and development strategies

·       Recruitment strategies

·       Succession planning

·       Upskilling of workforce

·       Improved technology

·       Performance management strategies

·       Communication strategies

Outline the strategy of each option, including a justification based on the expected return on investment. Include action plans for delivery of both options clearly stating roles and responsibilities, timings and training requirements for staff.

CoffeeVille background details:

CoffeeVille began as a family owned and operated business. Siblings Rufus and Emma Belcastran were joint owners. They have both trained and worked in the hospitality industry for a number of years. Their first café was based in Melbourne. They now have successful café franchises in other capital cities. They plan to open more cafes in more suburban shopping centres in most major cities over the next 2-5 years.