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Columbia University Deluxe Dry Cleaners Service Audit Report
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Hello,
This is a Service Audit: Individual Report. For 3000 words+
I have attached the instruction, we need to choose 1 sector from the two given.
Choose an Australian Company.
There are knowledge of this course needs to apply. I attached below in the google drive link.
Also, please use subheadings, and the yellow highlights must be in the subheadings.
*
The google link:
https://drive.google.com/file/d/1xfVkCWT5Mjw0Izskk…
You must apply:
Lovelock’s service classification framework，Create a blueprint of this process, identifying moments of truth.
Thank you.
