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Business Process Redesign in Extremely Competitive Business Environment Essay

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If you have you been involved with a company doing a redesign of business processes, discuss what went right during the redesign and what went wrong from your perspective. Additionally, provide a discussion on what could have been done better to minimize the risk of failure. If you have not yet been involved with a business process redesign, research a company that has recently completed one and discuss what went wrong, what went right, and how the company could have done a better job minimizing the risk of failure.

Course Reading Resources

Chapter 4, “Digital Systems and the Design of Work” pp. 83-98

Harris, W. J. (2018). Technology adoption by global virtual teams: Developing a cohesive approach. SAM Advanced Management Journal, 83(1), 4-21

Chapter 5, “Information Systems and Digital Transformation”  pp. 109-121

Strutynska, I., Kozbur, G., Dmytrotsa, L., Sorokivska, O., & Melnyk, L. (2019). Influence of digital technology on roadmap development for digital business transformation. 2019 9th International Conference on Advanced
Computer Information Technologies (ACIT), 333-337. https://ieeexplore.ieee.org/document/8780056