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If the operation receives one module at a time, most likely the implementation will see less interconnection and interdependency until the system is fully implemented (Madapusi & D’Souza, 2012). According to these authors, operational performance will improve as the system is fine-tuned over time (Madapusi & D’Souza). Information flow will not be centralized in a database, and it will not be accessible globally across the enterprise (Monk & Wagner, 2012). The risk is that it can have an immediate impact on customers. How might this impact customers?
