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CSU Management Case Study

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This week, submit the Problem Definition (Section V) and the Data Collection (Section VI) components that will be integrated into your business analyst report due in Week 8. Defining the problem is critical to being able to target the needed change and to measure success. Remember, if you selected Option #1, you will define the problem for the Heathrow case. If you selected Option #2, you will define the problem for the specific organization that you identified.

After defining the problem, you must describe the data that you will need to collect to ensure your project will be successful. You will need to cover not only what data you would like to have but also how you would collect/retrieve that data.