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MGMT 757 Davenport University Week 1 Operations Management in Business Discussion
What role do you think operations and supply chain management has in running a business or organization? Why?
How well do you think organizations do in this area? Why?
What metrics and measurements can be used to assess an organization’s performance?
What systems are currently used to manage business partner relationships?
What do you feel can/should, if applicable, be done to improve supply chain and operations management in a business?
How did the COVID-19 pandemic of 2020 impact an organization’s daily operations and supply chain network?
Use this week’s resources provided as well as the Davenport University Library Research Portal to construct your paper. Be sure to use APA formatting (title and citation pages, etc) as required
Required Readings:
PDF: When Should Customers Control Service Delivery? | PDF: How Does the Digital Transformation Affect Organizations?
PDF: Measuring Accessibility: A Big Data Perspective on Uber Service Waiting Times
PDF: E-Tailing Service Recovery and Customer Satisfaction and Loyalty
PDF: Decision Biases of Strategic Customers With Private Product-Value Information
PDF: Supply Chain Management and Business Sustainability Synergy
Required Videos:
Evaluate the Components of Supply Chain and Operations Management
Explain Various Strategies and Processes of Supply Chain & Operations Management
Apply Strategic Metrics & Measurements | Apply Various Systems & Processes in Managing Customer Relationships
Supplemental Video:
