Marketing homework help
Marketing homework help. The assignment is listed below, I wanted to add some things that will probably be helpful:
* Crisis management: Master the skills to prevent disasters
Publisher: Harvard Business School Press
ISBN: 9781591394372
* Resolving conflicts at work (pp 1-331)
Author: Cloke, K
Publisher: Jossey-Bass
ISBN: 0470922249
*CONFLICT ANALYSIS: Conflict Mapping
https://s3.us-east-1.amazonaws.com/blackboard.learn.xythos.prod/5acce2903f111/2848160?response-content-disposition=inline%3B%20filename%2A%3DUTF-8%27%27Conflict%2520Mapping.pdf&response-content-type=application%2Fpdf&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20200409T203124Z&X-Amz-SignedHeaders=host&X-Amz-Expires=21600&X-Amz-Credential=AKIAIL7WQYDOOHAZJGWQ%2F20200409%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Signature=d23665a77a1b582d246da3f27fdcccca0f569a7fe1a4b8b3c5b62cc56c7eec80
Conflict Portfolio
- Conflict Journal
- Needs to have at least 4 entries (roughly 250 words each)
- Each entry should answer the following questions:
- How did emotions play into the escalation of this conflict?
- What were the root issues/interests involved?
- How could an effective leader/mediator have disarmed the conflict?
- Describe a creative resolution to this conflict?
- How would Jesus have acted differently if he had been a party in this conflict?
iii. Additionally, pick one conflict from the entries and do a Conflict Map for that entry utilizing the “A” (Assessment) in the ADR method (1-2 pages).
- Knowing your Conflict Style
- Take the Thomas-Kilmann Conflict Instrument (http://www.kilmanndiagnostics.com/catalog/thomas-kilmann-instrument-one-assessment-person)
- Read p. 19-27 of Resolving Conflicts at Work. Based on your results on the TKI, what are your strengths and weaknesses in conflict? Write a 2-page report (attach the results of your TKI test to this paper as an appendix).
- Identifying Symptoms of Boiling Over
- Make a list of at least 10 key Trigger Words/Issues that cause you to get angry. Rank these in order of which make you the most angry. Provide a 1-2 sentence explanation for each about why this word/issue makes you become angry quickly.
- Provide a 2-3 paragraph description of the physical attributes you feel when you are starting to get angry.
- Make a list of at least 10 Inflammatory Words and Phrases that you have a tendency to use that you know cause you and the other side to become even more angry. For each, write a 1-2 sentence explanation of why you tend to use that word and why it is inflammatory.
- First Aid Kit– Develop a personal Emotional First Aid Kit for Conflict
- Provide a plan for how to use prayer before, during, and after conflict. You will want to answer the following questions: 1) when will you pray (e.g., are there any trigger events that should alert you that it is time to pray about the situation and also pray for the other person); 2) how will you pray (e.g., will you find a place to pray alone, will you pray with someone else, will you utilize the Lord’s prayer or pray utilizing a particular verse that you find helpful, etc.); 3) how can you pragmatically hold yourself accountable to carry over that spirit of prayer into the actual conflict itself?
- Provide a list of at least 7-10 questions you will ask yourself when you enter into conflict that will help you reframe the conflict as an opportunity to glorify God and lead well. Provide a 1 sentence description of why each question will be helpful in reframing your view of that conflict.
- Based on our readings, lectures, etc., describe the Self-Control/Soothing Mechanisms that you plan to use when you feel yourself getting angry. Describe at least 3 that you think will be most helpful for you and provide a 3-4 sentence description of why it will be helpful and how you plan to utilize that mechanism beforeyou boil over.
- Utilizing the List of Inflammatory Words and Phrases that you have a tendency to use (from above), write out a description of how you commit to not using those words or phrases (and what you will do to keep yourself accountable to this commitment). For each word or phrase you mention, provide at least one alternative word or phrase you could use instead.
- Provide a list of at least 10 questions or phrases that you feel most comfortable in using in conflict to: a) learn more about the other person’s perspective; b) let them know that you care; and c) disarm their negative emotions.
- 360 Evaluation
- You must email your project to at least 2 other people and get their feedback – what would they add or take away? [Have them either provide written feedback or email me an attestation that they gave their feedback orally]
- Self Reflection Essay
- Draft a Self-Reflection Essay which will serve as a summation of all of the above exercises within this Conflict Portfolio. You will want to answer the following big-picture questions: 1) When it comes to conflict, what are my current traits; 2) How can you improve in your conflict leadership by utilizing the Emotional First Aid Kit you have prepared; and 3) As a Christian, what is your own theology of conflict (i.e., how do you think the Bible should change the way you engage in conflict)? For #3, you will need to provide at least 5 references to Scripture. The full essay should be at least 12-15 pages, with at least 2 pages of that being devoted to your theology of conflict (#3 above).