Operations Management homework help
Operations Management homework help. Listen to the linked introduction.
Use the research process of reading articles, searching the web for information and reviewing websites to obtain the information needed. Be sure to cite each source within the body of the response. At least 3 sources are required.
The major case study format must be used. The case study range is 4-6 pages, may include appendices. The response must be typewritten and double spaced. Students may submit their case studies for feedback prior to submitting the final document. To be assured of obtaining the feedback with ample time to make revisions, submitted the draft 1 week prior to the date due.
Introduction: Establish the foundation for the case analysis. Set the stage for the sections to follow. Be concise; highlight the issues.
Problem Identification: Identify the major issues or problems to be solved in the case. List the steps in your investigation.
Analysis: Analyze the major issues and discuss the implications. Discuss the outcome should you decide the issue isn’t critical and you will make no changes and the outcome should you decide to make changes.
Recommendations: State and support your recommendations for solving the major problems identified in the case study. Apply the background given in your analysis to justify your recommendations. Consider personnel behavior changes expected.
Implementation: Develop a plan to implement your recommendations, provide explanations for timing, responsibilities, and potential pitfalls, and how to avoid these problems. A consideration of costs, and organizational structure should be used to help support recommendations. Take each of your recommendations through the implementation process. Be sure to address each implementation topic: potential barriers, plan to address barriers, potential costs, responsible person, and the target date for completion for EACH recommendation.
Case Study:
Oncology patient – Major Analysis 2
Situation:
Mr. Jones went to radiation oncology for radiation to his prostate. As part of the treatment, patients having radiation oncology have “tattoos” to allow the technician to focus the treatment in the correct area. The area being tattooed was in the genital area. During the first visit, as the female technician was tattooing the patient, he made verbal sexual overtures. The female staff member was very uncomfortable with the suggestions the patient was making. The female staff member remained professional in her work and conversation.
Once the initial appointment was over the staff member went to the radiation oncologist (male) and said that she was very uncomfortable with the comments made. The radiation oncologist spoke with the patient, letting him know the technician was uncomfortable with the conversation. At that time the patient complained about the care provided. He said that he didn’t trust the staff and knew they were doing the treatment incorrectly.
You are the Director of the Radiation Oncology service and are responsible for resolving this issue. Using the case analysis format, analyze the situation, make recommendations and plan implementation. Be sure to review the example and format attached in the water cooler.