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Messiah College Conflict Resolution Process for Children Question

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I’m working on a Health & Medical exercise and need support.

Learning how to support children during times of conflict is an important part of the work that we do. When children feel supported, they are more likely to take these skills with them as they move on through their educational journey.

####I have a copy from some colleagues, ask me if you would like me to send it to you, to do something similar

Scenario
Four-year-old Marta and Tui are arguing in the pretend area. Marta wants to make a doctor’s office and have Tui bring her baby in because she is hurt. Tui has both of the dolls and intends to take her “twins” shopping instead. Their voices get louder and angrier. Marta shouts, “But I’m the doctor and your baby fell off the chair. She broke her arm so you have to bring her to me.” Tui insists, “No, I hate you! I’m going shopping.” Marta makes a grab for the doll and the arm breaks off. Tui is in tears and Marta is wailing. You step in to help them resolve their problem using a conflict resolution process.

Questions
1-Describe what happens as you walk them through the steps.
2-Write what you say and how the children might respond.