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HU Kotter 8 Step Process for Leading Change and Business Analysis

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Kotter developed the 8-Step Process for Leading Change (Links to an external site.), which consisted of:

Create a sense of urgency

Build a guiding coalition

Form a strategic vision and initiatives

Enlist a volunteer army

  1. Enable action by removing barriers
  2. Generate short-term wins
  3. Sustain acceleration
  4. Institute change
  5. Think of an example of change that you have seen your organization go through. Address how each of these eight steps were handled. Were they handled effectively or ineffectively?