Humanities Homework Help
Amberton University Diversity in the Workplace Discussion Board
Managing the Generations
Case Study
“I am finding it challenging aligning and getting the best out of my staff. My senior staff complains about these young kids not wanting to do anything, and the younger staff complains about how none of the senior staff want to hear their ideas.” Managing Across Generations
SITUATION
At 56, Sharon was the Executive Director of an 800-person non-profit agency. She had started working for the agency when she was 18, and had been director for the last 10 years of her 38-year tenure.
I was contacted by Sharon, who told me, “I am finding it challenging aligning and getting the best out of my staff. My senior staff complains about these young kids not wanting to do anything, and the younger staff complains about how none of the senior staff want to hear their ideas.”
Further discussion surfaced these issues:
- Within 5-8 years the majority of the agency’s management team would retire.
- Currently the agency has a dumbbell age effect, with Boomers and Generation-Y employees comprising the majority of their population.
- Many of the better and brighter younger staff are leaving the agency for other jobs.
- The agency, while successful, has grown stagnant; Sharon is not receiving new ideas nor innovations for the future.
In further discussion and observations of several team meetings, it became apparent that the staff loved their work and cared deeply about those they served. Additionally, the talent for continued growth existed within the agency.
undefined
Questions:
undefined
- What can be done to increase collaboration across departments?
- How can mature workers be utilized to enhance knowledge sharing and continuity within an organization?
- Why is communication important in this case scenario?
- How can the younger generations mentor the older generations?
- How can the older generations mentor the younger generations?
- List 4-6 strategies for managing a multi-generational workforce.Please include examples and your own opinion.
undefined
SOURCE:*Exponent Leadership Process.*
undefined
This assignment will be approximately 5-8 pages in length.You are encouraged to use your textbooks and supplemental sources to support your answers.APA style is required.If you are unfamiliar with APA, please refer to:www.apastyle.org
undefined
Textbook directed:
undefined
Title: Sticking Points: How to Get 4 Generations Working Together
undefined
in the 12 Places They Come Apart
undefined
Author: Haydn Shaw
undefined
Publisher: Tyndale House Publishers, Inc.
undefined
Year Published: 2013
undefined
Edition: 1st
undefined
ISBN: 10: 1414364717 or 13: 978-1414364711
undefined
Title: Gen Z Effect: The Six Forces Shaping the Future of Business
undefined
Author: Tom Koulopoulos (Author), Dan Keldsen (Author)
undefined
Publisher: Routledge
undefined
Year Published: 2016
undefined
Edition: 1st
undefined
ISBN: 10: 1629560316 or 13: 978-1629560311
undefined
Title: Answering Why: Unleashing Passion, Purpose, and Performance
undefined
in Younger Generations
undefined
Author: Mark C. Perna
undefined
Publisher: Greenleaf Book Group Press
undefined
Year Published: 2018
undefined
Edition: 1st
undefined
ISBN: 10: 1626345112 or 13: 978-1626345119
undefined
Title: Clash of the Generations: Managing the New Workplace Reality
undefined
Author: Valerie M. Grubb
undefined
Publisher: Wiley
undefined
Year Published: 2016
undefined
Edition: 1st
undefined
ISBN: 10: 1119212340 or 13: 978-1119212348
