Management Homework Help

Assignment 3: Kiosk Requirements Due Week 7 and worth 175 points 

The library board wants to investigate self-service kiosks in more detail. They want to be sure that the kiosks will enforce these two rules: (i) a patron may not have more than 10 items checked out at any time, and (ii) patrons may not check out any materials if they owe $5 or more in fines. 

1. Write a short (not more than 750 words) narrative that describes the kiosk check-out process.
2. Illustrate the check-out process using your choice of workflow diagram, activity diagram, or flow chart. Explain why you selected that type of diagram.
3. The library’s IT department could create its own software for the kiosk or purchase an off-the-shelf system. Prepare a detailed list of the benefits and drawbacks for each option. Recommend one option and explain your reasoning.
4. Identify an ethical, legal, or cultural issue that may arise in connection with these kiosks. Suggest how it could be addressed.

NOTE:

For your Assignment 3 due in Week 7, please use the following headings in the document.  The headings are derived from the grading rubric and will help you earn a most favorable score if you address each requirement substantially.  Include at least one (or more) well-formed substantial paragraph for each requirement/heading.  Demonstrate critical thinking and back up your perspectives using research.  You may copy and paste the headings into your document, or use the attached template.  

Detailed Kiosk Check-Out Process

Kiosk Check-Out Process Diagram

Justification of Type of Diagram Selected

Detailed List of Benefits and Drawbacks for Programming the Kiosk In-House

Detailed List of Benefits and Drawbacks for Programming the Kiosk using Canned Off-The-Shelf Software

Kiosk Software Recommendation with Detailed Justification/Explanation

Issue Associated with Kiosk Use

Recommendation for Addressing the Above Issue