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University of Business and Technology Email Writing

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I’m working on a writing question and need an explanation and answer to help me learn.

I want you to read this

Your colleague has sent you the following email. Reply back to her answering all her questions.

To: yourname.com

From: Maha.com

Date: 31/10/2021

Subject: Project Enquiry

Dear [yourname],

I hope this email finds you well. I am writing in regards to our last team meeting. We still have some unsettled business. We haven’t decided on the original product we will be launching. What will we be launching and when? We also have to keep in mind that we need to meet the customer demand. How will we do that?

The last supplier did not provide high-quality materials for our product, we need to find a solution to this problem. I don’t think they are a reliable source. We are also short on staff in the customer service department, what should we do about that?

I am eagerly waiting for your response.

Best regards,

Maha A.

———————————————————————–

How would you reply to your colleague? You must use a soft approach and provide answers and solutions for her enquiries.

*Remember to cover these elements in your email as you will be marked as follows:

1 pt. Polite and formal tone.

1 pt. Proper grammar and punctuation.

0.5 pt. Professional address: (To/From/Subject)

2.5 pt Email structure: 0.5pt. opening statement (Dear…), 1pt. body (must include the points mentioned in the question), 0.5pt. closing statement (Looking forward…), and 0.5pt. signature.